MANAGER SUPPORT
How can we help?
Get help with access, gameplay, matches, purchases, privacy, or account security from one clear support channel.
Contact support
Email us from the address linked to your Tactigon account. Include your manager or club name, platform, app version, and a short description of what happened. Screenshots are useful when they do not reveal private information.
Protect your account
Never send a password, access token, recovery code, full payment-card number, or private signing key. Tactigon support will not ask for those secrets.
Before you write
- Confirm you are using the latest available Tactigon version.
- Record the approximate time and timezone of the issue.
- For match problems, include the fixture, competition, and club names.
- For sign-in problems, include the account email but never the password.
Privacy and account requests
Use the same support address for data-access or correction requests. For permanent removal, follow the account-deletion instructions so we can verify ownership and explain what will be removed.
Service status
When a widespread incident is confirmed, support will prioritize restoration and provide information through official Tactigon channels. Individual response times may be longer during major incidents.